Definition of Benchmark Measures: Patients & Clients Served

Patients & Clients Served

The number (headcount) of individuals served through an outreach program at UT. The number includes:

patients (medical or veterinary)
clients of diagnostic laboratories (soil testing laboratory, plant disease diagnostic laboratory, veterinary necropsy laboratory, etc.)
enrollees in non-credit short courses or continuing education courses
participants in field days, workshops and other educational events
visitors to UT’s gardens, arboretum, museums, and UT-sponsored cultural events (theater, dance, music
participants in programs sponsored by UT Extension
clients and customers of IPS
4-H members
Governor’s school attendees
attendees at UT-sponsored academic camps, athletic camps, band camps and other similar camps
participants in other outreach programs sponsored by UT
individuals served through UT-sponsored student service learning activities including students served through student teaching

It also includes: number of internet downloads of non-academic educational material from UT websites, such as “how to” materials from UT Extension

The University of Tennessee